Patient/Visitor Information « SBDH

Patient/Visitor Information

Parking & Transport

Patient drop off/pick up zones

There is a 5 minute drop off and pick up zone at the main entrance off Cordelia Street.

Parking

Undercover parking is available under the building which is accessed via Cordelia Street (one-way street).  If using GPS please use 37 Cordelia Street, South Brisbane as your destination address.  Parking is available on Levels B1 & B2 with lift access to hospital admissions.

The car park is managed by Secure Parking with a parking attendant on Level B1. Charges will apply.

Public Transport

Public Transport is close by with buses stopping at the Cultural Centre Busway and South Brisbane Train Station on the corner of Grey Street. There are buses to West End from the Busway Station that stop on Melbourne Street near our building.

Taxis

There is a drop off area off Cordelia Street for taxis to drop off & pick up. Our concierge can arrange a taxi for you if necessary.

Day of Admission

Take essential medication with minimal water unless otherwise ordered by your Doctor. If unsure, please discuss with your doctor prior to admission.

It is important to:

  • Have a shower and wash & dry your hair;
  • Wear loose, comfortable clothing preferably with buttons at the front and loose neckline;
  • Do NOT wear jewellery or make-up;
  • Bring any medication that you are advised to take while in the post-surgery recovery;
  • If you wear a hearing aid, please leave it in place.

Admission

On arrival at the hospital, please proceed to our reception desk on Level 1 for admission.

Discharge and After Care

It is essential that you have a nominated relative or carer to accompany you home following your procedure. It is suggested that this person stay with you for a period of 24 hours post surgery. If you have had an anaesthetic, you must NOT operate a vehicle for at least 24 hours following your procedure.

Australian Charter of Healthcare Rights

At the South Bank Day Hospital we recognise that every patient has unique health care needs and we encourage patients to participate in discussions and decisions about their treatment. The Australian Charter of Healthcare Rights outlines seven primary rights of those seeking or receiving care in the Australian health system.

  • Access
  • Safety
  • Respect
  • Communication
  • Participation
  • Privacy
  • Comment

For more information on patient rights and responsibilities please visit the Australian Commission on Safety and Quality in Health Care website: www.safetyandquality.gov.au

Patient Information Guide

Please download a copy of our Patient Information Guide. Please ensure you have read and understood its contents prior to your surgery.  If you have any questions please contact us on (07) 3239 5090.



 

FOR THE HEALTH AND SAFETY OF OUR PATIENTS, STAFF AND VISITORS, WE ASK YOU DO NOT ENTER THE SOUTH BANK DAY HOSPITAL IF YOU:

  • Have been in contact with a known case of COVID-19
  • Have recently travelled overseas or interstate and have NOT undergone a two week quarantine
  • Are awaiting COVID-19 test results
  • Have cold or fever symptoms (sore throat, coughing, sneezing etc)
  • Recently visited a COVID-19 hot spot (as identified on the Queensland Government website)

Please note that all visitors at this time will undergo contactless temperature checking. Our staff will also require the full names and contact details of all visitors to the building.

Thank you for your cooperation at this time, please don't hesitate to contact us on 07 3239 5090 if you have any concerns.

 

SCAM ALERT : South Bank Day Hospital has been made aware of fraudulent text messages that are circulating and requesting payment for unsolicited services. South Bank Day Hospital will never contact you out of the blue like this.If you are in doubt about the authenticity of an email, text message or phone call, please delete immediately and hang up.